IMPORTANT NOTICE – CHANGES TO DEFT PAYMENT OPTIONS

Dear Owners, Please be advised of an important change to the DEFT payment platform, due to upcoming regulatory changes prohibiting merchant surcharges, Macquarie Bank has made the decision to discontinue credit and debit card payment facilities through DEFT rather than absorb the associated transaction costs. Effective 1 October 2026, credit...
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Mandatory Strata Committee Training from 1 October 2026

Dear Strata Committee Members, We wish to bring to your attention an important change to NSW strata legislation regarding mandatory training for Strata Committee Members, effective from 1 October 2026. Please refer to the attached information outlining the new training requirements.  Any person elected to a strata committee after 1...
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Whitbread – 2015 Strata Community Awards

Strata Management can sometimes be a thankless job, however the Strata Community Association in conjunction with a raft of sponsors each year hold an entertaining evening where a number of category of awards are issued to deserving companies and individuals for their ongoing hard work in the industry and their...
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Mould

With winter upon us as Strata Managers we start to field more & more correspondence regarding mould that occurs within units. There are a number of reasons why mould occurs in a unit and one of large misconceptions is that it is a being caused by a burst pipe or...
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Cracks in Your Property

Cracks are a common occurrence in most properties throughout the Sydney metropolitan basin. Whilst they are unsightly and cause concern for owners, small hair line cracks are nothing to be concerned about. The entire Sydney Metropolitan basin is formed of a reactive clay substrate that expands & contracts with the...
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What is a strata scheme?

Strata schemes are effectively small communities where the activities and attitudes of residents can have a significant impact on the satisfaction and enjoyment of others. Therefore, it is important to be aware of your responsibilities and obligations when you own or live in a strata unit. Whilst strata living can...
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